Our Conference Philosophy

This is a straight-forward, educational conference. The focus is on claims training and you WILL leave learning what you came to learn.

ALL programs are presented by professional trainers who will speak on the subject you came to hear, give you information that you can use, and make it interesting enough for you to remember. This conference will provide high-level training away from the office where claims professionals will be able to focus on high-quality performance, enabling them to work more efficiently and provide superior customer service.

We have also built in some great recreational activities during the conference. Thursday afternoon you can choose from a cooking class or a swamp tour, or you may choose to explore the French Quarter, ride the streetcars, play a hand at Harrah's or just do as the New Orleanians do: Indulge, Savor and Celebrate!

We look forward to welcoming you to our home town of New Orleans May 2-5, 2023!