Leadership Decision Making Pt 2 - What You Did Right and Why

Continuing the learning format from Part 1, this session will focus on putting new-found leadership decision knowledge and skills into place. More problem solving and critical thinking challenges will help fine tune the concepts developed from Part 1.

Topics include:
• Understanding the reasons for poor or mediocre workplace performance and customer satisfaction
• Removing barriers to exceptional job performance
• Relating customer process improvement to fundamental job guidelines
• Better leadership decision making

*Please do not plan to attend this session if you do not attend Part 1. No matter how smart you are, it won’t make any sense. Really!